If it becomes necessary to cancel your booking, you must notify us immediately by mail on booking@matchatourism.com. Cancellation will take effect only after we receive the email from you.
Following is the cancellation policy:
-30 days prior to departure – 90% total amount will be refunded.
-11 to 29 days prior to departure – 20% of total amount will be refunded.
-0 to 10 days prior to departure – no refund.
Please note that the above quoted amounts may change without notice. If the tour/itinerary price is quoted as a package, no partial refunds or credit will be given for services not used. Experience Destination reserves the right to cancel any trip or booking in which case participants will be given a refund in full. However, you will not be entitled to make any further claim for any injury, loss, expenses or damage (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation (including but not limited to any travel reservation, visa, passport and vaccination charges, or departure, gear purchases, airport and airline taxes). We strongly recommend that you book refundable tickets. We also recommend that you obtain travel insurance upon booking.